FAQ
FAQ
Payment:
1. How Do I Pay For My Order?
We like to give you plenty of payment options; we accept Visa, MasterCard credit card and also offer PayPal as our secure payment method which accepts all kinds of credit or debit cards.
2. What Currencies Can I Use?
There are several currencies available as follows: US dollar, EURO, Great Britain Pound Sterling，Canada Dollar，MXN
Shipping
1. When Will My Order Ship?
Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
2. Where Is My Order Confirmation?
As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add our mail address to your safe sender list. If there is any problem, please feel easy to contact our Customer Service Department.
3. Verification Of Shipping
When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. If your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct.
4. Tracking
The tracking of your parcel is online traceable by visiting www.17trrack.net . We suggest you add us to your email list so that you can get confirmation about your order from us. And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days.
Cancel Order
Any order can be canceled before it is shipped out from warehouse. Contact our customer service to request refund if you really want to. Email : [email protected]
Payment:
1. How Do I Pay For My Order?
We like to give you plenty of payment options; we accept Visa, MasterCard credit card and also offer PayPal as our secure payment method which accepts all kinds of credit or debit cards.
2. What Currencies Can I Use?
There are several currencies available as follows: US dollar, EURO, Great Britain Pound Sterling，Canada Dollar，MXN
Shipping
1. When Will My Order Ship?
Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
2. Where Is My Order Confirmation?
As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add our mail address to your safe sender list. If there is any problem, please feel easy to contact our Customer Service Department.
3. Verification Of Shipping
When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. If your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct.
4. Tracking
The tracking of your parcel is online traceable by visiting www.17trrack.net . We suggest you add us to your email list so that you can get confirmation about your order from us. And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days.
Cancel Order
Any order can be canceled before it is shipped out from warehouse. Contact our customer service to request refund if you really want to. Email : [email protected]
